McDonald Physical Therapy is a private practice clinic specializing in orthopedic, sports and spine patient care. We have established a strong culture that truly and deeply cares for each of our patients as if they were family!
Our main clinic is in South Bend Indiana with a satellite clinic located in the health center on the campus of Notre Dame. We have been in private practice for over 28 years.
We are seeking to hire physical therapists that are passionate about becoming exceptional in examination and treatment. Each physical therapist will experience a 6 month mentoring program. During this time, you will be working one on one with a senior therapist.
Your professional and personal development are very important to us and has always been a major part of our community culture. We offer a very competitive compensation package.
“My McDonald Physical Therapy team provided excellent treatment. My favorite experiences at MPT are the great people and excellent process for treatment and progression”- John, MPT patient
“I could really see and felt that they cared. I had a wonderful experience coming to McDonald Physical Therapy and knowing that they cared about helping me get better! It is a great place to come to and I would definitely recommend MPT” Sharon, MPT patient
Patient Service Specialist
This position serves patients by greeting them, scheduling appointments also maintaining patient records and financial accounts.
-General clerical duties
-Answer multi-line phones
-Operate and maintain intricate schedules
-New patient intakes
-Scan insurance cards and medical documents into charts
-Verify insurance eligibility and benefits
-Relay insurance plan benefits to patients
-Obtain new and continued insurance authorization
-Maintain professional communication with doctor offices and case managers
-Document clearly and with detail in patient charts
-Greet patients as they come in
-Collect co-pays and co-insurances at time of service
-Check in new patients and give them a tour of the clinic
-Keep organized record of all doctor referrals
Must have excellent time management skills, ability to multi-task, and be a person who is friendly, outgoing, and who can smile under pressure while working as part of a team. Protects patients’ rights by maintaining confidentiality of personal and financial information.
Requirements: High school diploma required, College degree preferred.
-Two years’ experience in medical office field preferred
-Basic computer skills including knowledge of Microsoft Word and Excel
-General understanding of insurance plans
-High attention to detail and accuracy
-Stress tolerance and mental toughness
-Positive attitude, high energy, and ability to communicate effectively
Be able to work nights and early mornings